Repair: 30 year-old coffee maker

Intro

About 15 years ago, I inherited a vintage Black and Decker thermal carafe drip coffee maker, model TCM-411 from the 80's. It was given to me in payment for helping ready an apartment for sale.

I really like the TCM-411. It's very simple to operate (no timers or clocks to mess with), it makes good hot coffee, and the glass-lined, mirrored thermal carafe keeps the coffee hot for hours. The only control is a slide switch on the front that turns on the brewing process and which automatically turns it off once all the water has been drained from the reservoir tank. (PDF manual, Manuals Site)

MY BLACK & DECKER TCM-411 IN ALL ITS TIME-STAINED GLORY

And then one day...without  warning..it stopped working! Almost entirely, but not quite. I could get it to brew coffee if I fiddled with it for 2-3 minutes.

This post is the story of how, through trial and error, I eventually restored this fantastic coffee maker to its former glory and fully expect to brew another 30 years of great coffee with it. 

TL;DR

After much investigation and final confirmation by my friend Josh of what I suspected was the cause of my coffee maker's problems, I learned a valuable lesson:

Electrolytic capacitors eventually go bad

If the device that you are attempting to repair has electrolytic capacitors, and the device is more than, say, 10 years old, the capacitors are highly likely to be the cause of your problems.

The Full Deal

I'm no electronics expert -- more of an electronics dabbler. It's something that has always interested me and I've read many books on the subject, know enough to make mistakes, had conversations with actual experts and have started and sometimes completed many simple electronics projects.

My goal in this post is to describe the thought processes I went through when investigating what was wrong with my coffee maker and trying to repair it. 

How coffeemakers work

All coffee makers basically have the same parts with some variations:

  • Heating Element: A sealed resistor that heats the water.
  • Thermostat: Device that shuts off the heating element once it reaches a threshold temperature.
  • Temperature Fuse: To prevent coffee makers from causing fires if they malfunction, they all contain fuses that flow when a threshold temperature is reached.
  • Water Reservoir: Holds the water.
  • Ground Coffee Holder: This is the place where you put the ground coffee beans.
  • Coffee Pot: Container to hold finished coffee.

The heated water flows over or through the ground coffee beans and into the coffee pot.

What went wrong with my coffee maker

When it's functioning normally, the TCM-411 coffeemaker is simple to use. After filling the water reservoir and adding ground coffee to the basket filter you start the brewing process by sliding the switch on the front on the coffeemaker to the right. A red LED next to the switch lights up and stays on. About two seconds later you hear "blurp" as the first bit of water is heated and rises up from the heating element and trickles over the ground coffee.

One day, when I slid the switch over to start brewing my coffee and it didn't "catch". The red LED went on for a moment and then shut off. After some experimentation, I realized that I could get the coffee maker to complete a brew cycle if I kept sliding the switch over, and as soon as it turned off, I would slide it over again. If I did that for around 3 minutes it would finally catch and remain on through the rest of the brew cycle.

I had two theories as to why the coffee maker wasn't working:

  • Maybe the water reservoir outflow is plugged up? This was my first theory. I thought water wasn't getting into the heater, causing the heater to shut off by whatever mechanism that made it shut off during normal operation. I realized that this theory was incorrect once I figured out that fiddling with the sliding switch would eventually lead to a complete brew cycle.
  • Maybe the thermostat is broken? This was my second theory, and I was convinced I was right (oh, but I wasn't). It just seemed right that a broken thermostat would cause the coffee machine shut off prematurely.

Disassembly and Investigation

I took apart the TCM-411 to see if a visual inspection of its inner workings would lead to a diagnosis of why my favorite coffee maker wasn't working.

I learned a lot from the disassembly. However, while I'm presenting the information in a nice bulleted list, like it was obvious to me, it took me some time to figure out what all the parts were and what role they played.

For example, while I had read about thermistors, I had never actually seen one in use. The one in the coffee maker looked like a glass diode to me. Also, when I first came upon the two temperature fuses (you'll see them in the picture gallery) I also thought they were diodes and was puzzled as to why there two in series. To figure out what the parts were, I took educated guesses (that looks like a diode, that looks like a resistor, etc) and Googled part numbers and images with which to compare. 

  • Rather than a thermostat, the TCM-411 uses a thermistor to cut power to the heating element. A thermistor is a resistor that reacts to temperature. A PTC (positive temperature coefficient) thermistor increases in resistance as it gets warmer. An NTC (negative temperature coefficient) thermistor -- which is the kind my coffee maker has -- goes down in resistance as its temperature increases. I tested the thermistor and confirmed it was working correctly.
  • Coffee makers have thermal fuses or cutoff to prevent fires. If the temperature goes beyond a certain point (in this case 240 degrees Fahrenheit) the fuse will blow and instantly cut current to the heating element. The reason there are two fuses, when one would suffice, is that the fuses can go bad and it's much cheaper to add a second fuse than defend lawsuits. The only test you can make on a thermal fuse, as far as I know, is to make sure that it doesn't have a short -- that it allows electricity to flow through it.
  • The printed circuit board that provide the single control for the coffee maker has a momentary sliding switch, a relay, some resistors and a couple of electrolytic capacitors. The capacitors were labeled C0 (20uf) and C1 (44uf). Everything checked out ok with the switch and relay, but the capacitors looked suspicious. There was residue around them. When I mentioned this to my oft-consulted friend Josh, he immediately said: "That's it. Electrolytic capacitors are cheap and always go bad." He explained that electrolytic capacitors are really cheaply made -- they basically contain paper and an electrolyte which over time will leak out of the capacitor.

Repair

Once I understood that the electrolytic capacitors were bad, the repair was really easy. I didn't have the exact capacity capacitors I needed (a 50uf and a 20uf) but Josh showed me that we could use capacitors in series and parallel to get whatever values we needed. We used two 100uf capacitors in series to replace the 50uf capacitors, and two 10uf capacitors in parallel to replace the 20uf capacitor.

Once we replaced the capacitors, my TCM-411 started brewing again. It was a happy day.

To Drobo or not to Drobo

TL;DR

  • Standard RAID systems require from some to a lot of management which I don't want to do. Drobos have very low maintenance needs.
  • Drobos accept drives of varying capacity and manufacturers making setup and storage updates easy.
  • There is a simple migration path between Drobo products, which means I can upgrade hardware around my data.
  • I treat my Drobo as I would any storage device, either single or multi-disk: I know that it's fallible and should never be the sole repository of important data. I use it only as a backup device and am not surprised or outraged if drives fail.

Is Longer; Read if You Want

Background:

A few years ago I wanted to buy an enclosure for backups. My various computers were accumulating an ever-increasing amount of of data in the form of pictures, movies, music, applications, emails and documents. It was no longer efficient to manually connect a backup drive to all the devices in my house, nor could I fit all my backups on the same drive.

I decided I needed a drive enclosure that had RAID capabilities. My needs were fairly simple, in order of importance:

  • Low maintenance
  • Expandable architecture
  • Easy setup
  • Data security

In my work and on personal projects I gained experience with RAID 0, 1 and 5 systems.

Without getting into specifics (you can learn more about RAID levels from your friend and mine Wikipedia) I was looking for a RAID 5-like system.

One thing I kept seeing during my research is that there were two camps: Drobo and everybody else. Particularly, there were many Drobo naysayers, with various arguments as to why Drobos were terrible. It seemed like the voices against Drobo were shrill and didn't have good arguments, so I decided to look into it. 

Misinformation:

Drobo detractors have a standard set of arguments to support their assertion that Drobo's "BeyondRAID" is inferior to Synology/ QNAP/ Rosewill/ [VENDOR_NAME] solutions. They claim:

1. "Drobo's system is proprietary and therefore your data is locked-in."

This is a meaningless statement. All RAID systems are proprietary because none implement RAID specs in exactly the same way. If you buy a VendorX system and want to move a set of drives over to VendorY, you can't, even if both enclosures are set up to use RAID 5, for example. The truth is that once you buy into a particular vendor, Drobo included, you can't move a physical set of drives out of that ecosystem.

Plus, within ecosystems, not all manufacturers make is easy to move drives to new hardware. Drobo has a well-defined migration path within their products and it's super easy to fairly easy to move data and/or drives from one system to another. For example, I had a 2nd Gen Drobo 4-Bay (USB 2.0 + Firewire 800) and bought a 3rd Gen Drobo 4-Bay (USB 3.0) for the increased throughput and data rebuilding speeds. I popped the drives out of my 2nd Gen and placed them into my 3rd Gen device and it worked perfectly.

2. "Drobos are unreliable and experience more unrecoverable data loss than traditional RAID systems."

No matter what flavor of RAID, if you have enough drive failures, it will be impossible to recover the data. The quality of the drives you place in your RAID system have much more to do with the reliability of your device than the manufacturer of the enclosure.

The part of this statement that had a hint of truth is that with the first and second generation Drobos the rebuild time was so lengthy that it would be possible to have a second drive failure, a power outage or some other event that would ruin your data. That happened to me once (a second drive failure during rebuild) and my data was unrecoverable. However, I didn't care. I expect all storage devices fail, so I don't keep important data in just one place.

New models of Drobo are much faster (at least 4 to 5 times faster) and have comparable rebuild times to other RAID systems. Also, all current Drobo models have built-in batteries to safely shut down during a power outage.

3. "Drobos are slow"

This was true about the first Drobos -- both throughput and rebuild/data management speeds were slow. Current Drobos are much faster and comparable to other RAID systems.

However, this was largely a non-argument for me. I wanted a RAID system so that I could expand it to hold more than any single drive I could buy and if I got data protection along with, that was a bonus. Throughput speed was not a concern. If I wanted speed from a drive system, I wouldn't use any variant of RAID 5, instead opting for a striped (RAID 1) arrangement.

My decision:

After looking at arguments and data on both sides of the "To Drobo or Not To Drobo" debate, I opted to buy a Drobo 4-bay. To summarize everything above, here's why:

  • Drobos have very low maintenance:
    I don't have to worry about matching drives (neither size and nor manufacturer) and Drobos have a LEDs that tell me the status of all my drives at a glance. It tells me if a drive fails or if I'm running out of space.
  • Increasing the amount of storage is very easy:
    Pop one drive out, pop a larger drive in.
  • Data migration is simple:
    This was not something I looked at originally, but greatly appreciated when I wanted to migrate to a newer Drobo. You can physically move drives between an older and newer 4-bay Drobo, as I did, for example. Migrating between different models is slightly more work, but still very simple.

Drive Recommendations:

Apart from my Drobo, I also have a no-name brand of USB 3 4-bay drive enclosure. I use it in place of 4 different enclosures, each with its own power supply (it runs in JBOD mode--Just a Bunch of Disks). I've experienced drive failures in my Drobo and even more in the USB 3 enclosure. I tried different manufacturers and types, but kept on having failures (about one every 3-4 months).

Finally, I switched to the Western Digital RED series of RAID drives and haven't had to replace drives yet. Really. I thought the whole "made especially for RAID systems" was marketing bullshit, but in my own experience it was true. 

BTW: When Not To Get a Drobo, Synology, QNAP, etc

You'll be disappointed in your purchase, no matter what the manufacturer or technology they use unless you keep the following points in mind:

  • All storage fails eventually, even RAIDs:
    If you're thinking that a RAID-5 enclosure is going to keep your data safe, you're wrong. RAID is not magic and In fact, in some ways, RAID systems are more prone to failure than single drives.
  • RAID is not a backup:
    There is a difference between backing up your data and the data-redundancy you get with RAIDs (more, less or none depending on the RAID level). 
    Data needs to be in at least 2 separate places (preferably 3, with one being offsite) to be safe. Referring to the first point, don't buy a RAID if your thought is to put all your pictures, movies, documents on one "data secure" device. You'll be so sad when you have 2 drive failures and lose everything. 

 

 

 

Sophomoric but fun

Just a short post to let the world (anyone who cares, really) that I created a new satirical site called "ILoveCaulk.com".

Why did I spend time creating something as dumb as ILoveCaulk.com? Well, my friend Josh and I were talking about domains that we owned, and I told him that one of my treasured domains was ILoveCaulk.com. He asked if I had done anything with it, and I said "Um...no...but...it's awesome, right?" He said it wasn't awesome if I hadn't put it to use, and he was right. My plans for the site include writing a blog for it and introducing a section called the "Girls of ILoveCaulk.com".

So enjoy or deride -- your choice -- ILoveCaulk.com